Divi Editor won’t load

Hello @davidjmaxey

Please provide more information. What Divi version do you use? Do you use Ultimate Member extensions or only the Ultimate Member core plugin? Are there PHP Fatal error or PHP Warning records in the debug.log file?

Try to disable a singleton shortcode protection, use this code:

add_filter( 'um_ultimatemember_shortcode_disable_singleton', '__return_true' );

Thanks

Thanks for the reply! So I’m running the latest of DIVI, 4.22.0. I’m just running the UM core, no add ons. No visible php errors on screen or in that log file. Just the infinite loading icons on the DIVI edit that never fully loads. Do I drop the code above in my functions.php to try?

• This reply was modified 1 year, 3 months ago by davidjmaxey.

Putting the above code in my funtions.php did not change anything. The divi editor will still not load unless I disable ultimate member. What else could we try?

Maybe there is a JavaScript error. Please look at the “Console” tab in the browser developer tools (press F12 in Chrome or Firefox to open). Are there JavaScript errors? Show an error details if possible.

Please also look at the “Network” tab. Are there requests which status code differs from 200?

Regards

Hi davidjmaxey

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to re-open this thread if any other questions come up and we’d be happy to help.

Regards