• My global menu is messed up on the course page when the plugin is activated. Used to work fine, but all of a sudden it became an issue. Now it only shows as it should when the plugin is deactivated.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @lonabsarti ,

    Thank you for reaching us out!

    Unfortunately, it’s difficult to comment the case without checking the site.

    If you are using the Child theme, could you please try disabling it and rechecking the issue? Furthermore, it would be greatly appreciated if you could send us a screenshot of the course page displaying incorrectly, along with the corresponding link to the course. This will enable us to investigate the case.

    Best regards,

    Thread Starter LonaBSarti

    (@lonabsarti)

    Hi Julia,

    The issue persists with the main theme active.

    Screenshots, first with plugin active, second image without plugin active (desired behavior)

    https://imgur.com/a/lcoEPI4

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @lonabsarti ,

    Thank you for clarification.

    It will be highly appreciated if you could send us the link to your site. It will assist us to investigate the case more detailed.

    Could you please send it?

    Best regards,

    Thread Starter LonaBSarti

    (@lonabsarti)

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @lonabsarti,

    Thank you very much for providing us the link.

    Please be aware that I have checked the page on several devices and could not detect any issues: [screenshot]

    Could you please recheck the case by clearing cache?

    Best regards,

    Thread Starter LonaBSarti

    (@lonabsarti)

    That is because the plugin is disabled.

    Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Unfortunately, we couldn’t encounter any restrictions from our side. I forwarded this case to our QA department directly. The integration with Divi builder will be re-checked and re-tested again, if the issue is from the LMS Divi Modules plugin our developers will include the fix in the plugin’s future updates

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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