Divi Torque Video Popup display issues

  • Resolved slauper

    (@slauper)


    6 months, 3 weeks ago

    Hello! First of all, I would like to thank you for this amazing plugin that I frequently use. However, I would like to ask for your assistance because I am having an issue with the “Video Popup” module. It works perfectly in desktop version, the popup displays great, but unfortunately, I am unable to make it work in responsive mobile version. The link always redirects me to another section of the page instead of displaying the video. Perhaps someone might have a solution. Thank you very much.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M. Asif Hossain

    (@asifsiam97)

    Hello @slauper

    Apologies for the delayed response. We are currently in the process of debugging. If we identify any issues during our testing, we will promptly inform you. Rest assured, if a bug is confirmed, we will fix it in the next update. Thank you for your patience.

    Best Regards,
    Asif Hossain
    Plugin Support

    Thread Starter slauper

    (@slauper)

    Thank you very much for you help Mr Hossain.

    Best Regards,

    Steve Lauper

    https://www.stevelauper.com

    Plugin Support M. Asif Hossain

    (@asifsiam97)

    Dear @slauper ,

    I hope you are doing great!
    We have released update for our plugin. Please update to your current Divi Torque Lite plugin version 4.0.3

    After updating the plugin if found any issues, please let me inform here.

    Best Regards,
    Asif Hossain
    Support Team, PlugPree Co

Viewing 3 replies - 1 through 3 (of 3 total)
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