Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebHolism

    (@webholism)

    Hi @mirzaa,

    Thank you for using the plugin and we appreciate your patience while we look into this issue.

    Could you state if you have tried using the most recent version of the plugin and encountered the same problem?

    Also, would you be able to export your form (instructions: https://docs.gravityforms.com/exporting-a-form-from-gravity-forms/) and send the json file to [email protected]?

    We appreciate your time and assistance.

    Kind regards.

    Thread Starter mirzaa

    (@mirzaa)

    i can resove it temporary by deactive multiple colums plugin!
    but i need this plugin!
    i sent json without this plugin.
    if need to active this and send i do

    Plugin Author WebHolism

    (@webholism)

    Hi @mirzaa,

    Thank you for sending the form for us to be able to see what is happening.

    It would seem that between the first Column Start and Column End, there is a Page Break. unfortunately, this is an invalid layout choice for the way the Multiple Columns plugin works. We would recommend that you place a Column End element before the Page Break and a Column Start after the Page Break, this should resolve the issue.

    Please can you try this and let us know if it resolves the issue?

    If any of the instructions or if the definition above is unclear, please feel free to ask for further clarification.

    Kind regards.

    Hi I having the same issue. Downloaded the plugin last week.

    Form loacation https://torontoimmigrations.com/evaluation

    Installed Version 3.0.3

    Plugin Author WebHolism

    (@webholism)

    Hi @pixelzen,

    A response was sent to the email address that was used to email us the form. Can you advise if the removal of the orphaned Column Start fields resolved the issue?

    Many thanks and wishing you a wonderful week.

    Kind regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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