Division by zero error since updating to 3.2.0a

Hi @rhkittredge,

Sorry for the issue that you’ve encountered. Would you be willing to send a copy of your form (export Gravity Form form instructions: https://docs.gravityforms.com/exporting-a-form-from-gravity-forms/) to [email protected]? This will hopefully provide a quicker way to reproduce the issue locally for resolution.

Many thanks for your time and your assistance in this matter.

Kind regards.

We are also experiencing this same issue on multiple websites and cannot see any type of pattern causing this.

It seems that this issue has been reported before: https://www.ads-software.com/support/topic/division-by-zero-error-in-gf-plugin/

What’s the best way to get this issue resolved?

Hi @krypsin,

Thank you for you message.

We are looking to test a resolution to this issue. We have an updated version that we can send for testing on a development/staging site. Please send an email to [email protected], and we will send you a link to download a new version.

Please send an email if you would be willing to try the updated version.

We apologise for approaching the issue this way, but we are experiencing difficulties reproducing the problem.

Many thanks.

Hi @webholism,

I’ve sent an email to request the updated version.

Thanks

Hello @rhkittredge,

We have released version 3.2.1 which we hope will resolve the issue that you are experiencing. Please can you upgrade to the latest release and notify us if you encounter any problems?

Thank you very much for your time and patience whilst we investigate a resolution.

Kind regards.

Thanks, this update did fix the divide by zero issue on our site.

Thank you @rhkittredge for confirmation that the issue has been resolved. Please do not hesitate to inform us if you encounter any other issues.

Wishing you a wonderful day.

Hi @krypsin,

We hope that this problem has been resolved with v3.2.1. Please let us know if there are still issues.

Thank you.

Hi @webholism,

The division by zero issue is resolved, but the fix has resulted in a new issue:
[29-Jul-2021 09:26:19 UTC] PHP Notice: Trying to access array offset on value of type null in /path/to/site/plugin/folder/plugins/gf-form-multicolumn/includes/public/WH_GF_Multicolumn_Public_Form_Current.php on line 152

In the emails between us, I did share a bug fix with you for this.

Do you know when you can have that resolved?

Thanks

Hi @krypsin,

Would it be possible to advise us on the conditions by which you are seeing this notification?

It would seem that the forms that we have created are not producing any issues, and when checked at https://plugintests.com/plugins/wporg/gf-form-multicolumn/latest it also claims not to be generating any issues.

We appreciate your assistance in this matter.

Thank you.