Divisionbyzero error

  • Resolved nazlyrazack

    (@nazlyrazack)


    2 years, 1 month ago

    I am getting this error on my log

    DivisionByZeroError: Division by zero in /www/……/public/wp-content/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/phenx/php-svg-lib/src/Svg/Tag/Path.php:447.

    WordPress version 6.1.1
    Current plugin: WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels (version 4.0.4)
    PHP version 8.0.27

    how to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nazlyrazack

    (@nazlyrazack)

    I am getting critical error when trying to download invoice from the backend. how can i resolve this?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @nazlyrazack,

    Thanks for reaching out.

    We are sorry for the inconvenience caused. We couldn’t replicate the issue when we tested the scenario on our end. However, we understand that you are facing the issue on your end. Can you share your WooCommerce system status report (WooCommerce>status>system status report) via this link to have a primary understanding of your system environment?

    Thread Starter nazlyrazack

    (@nazlyrazack)

    I have submitted the woocommerce system status report

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @nazlyrazack,

    Thanks for sharing the information. We have identified that the issue that you experienced on your website was caused by the use of an SVG logo format, which conflicted with the dompdf library used for converting HTML to PDF. We suggest you use png or jpg format images to fix the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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