DNS issues

Hi @kwbc2020,

I’ve check the DKIM record for your domain kernwheelmen.org and I see it’s not properly set up.

Some DNS providers may create DNS records with a duplicate the domain name, causing “mailpoet1._domainkey.example.com” record to be incorrectly created as “mailpoet1._domainkey.example.com.example.com”. This is the case here, as I could find a DKIM record kernwheelmen.org.kernwheelmen.org:mailpoet1

To fix this, please try removing the domain name from the record’s name, leaving it as ” mailpoet1._domainkey”, “mailpoet2._domainkey” and “_mailpoet”.

Thanks!

I was successful in re-addressing the mailpoet1 and mailpoet2, but the _mailpoet still isn’t working. Query: _mailpoet._domainkey.kernwheelmen.org

Hi there @kwbc2020,

I see that your DNS records are correct now:

https://www.whatsmydns.net/#CNAME/mailpoet1._domainkey.kernwheelmen.org
https://www.whatsmydns.net/#CNAME/mailpoet1._domainkey.kernwheelmen.org
https://www.whatsmydns.net/#TXT/_mailpoet.kernwheelmen.org

Can you please confirm that your sender domain is authenticated properly in your MailPoet account now?

Hi there @kwbc2020,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.