Thanks for the question.
WP Issues CRM does allow you to give access to users with lesser WordPress privileges.
Go to WP Issues CRM >> Configure and select the Security Tab. There you can set the level of privilege required for four different categories of WP Issues CRM functionality:
- WP Issues CRM general
- Bulk downloads/deletes
- Read and reply to email
- Send email to lists
The configuration functions remain available only to administrators — Options, Fields, Interfaces, Configure and Manage Storage.
Note that in each category of access you have an additional option above and beyond the usual WordPress roles ( administrator, editor, author . . . ). You can give access to “Only Constituent Managers and Administrators”. When WP Issues CRM is installed, you have the option of giving people the role of “Constsituent Manager” (in their User Profile) instead of one of the usual WordPress roles. You would use this role and the corresponding WP Issues CRM security setting in an installation that had a number of existing WordPress users that should not have access to WP Issues CRM and conversely some users that only need access to WP Issues CRM, not the blogging functions of WordPress.