No dogs available for this shelter

Hi Jackie –

I get the same result for your shelter ID. Please try the following:

Make sure your Petfinder account is set up to share data through Petfinder’s API. To do this, log into your Petfinder account and click on the Organization Info tab. Look for the box labeled ‘Share Pet List’ and make sure all checkboxes within this box are selected: Please share my pet list with all third parties, Partner sites & Petfinder API users.

Let me know if this works.

Bridget

It’s setup they way you said. All of the boxes are checked. Thanks again.

Hi Jackie,

I’m not sure what is going on, but when I call the Petfinder API with your shelter ID I’m not getting anything back so it’s something within Petfinder. Could you try resaving the Organization Info tab in Petfinder again?

If you recently changed these settings, it might take a bit for Petfinder to start working.

You can test Petfinder by going to this url and replacing put_your_api_key_here with your API key:
https://api.petfinder.com/shelter.getPets?key=put_your_api_key_here&count=75&id=LA228&output=full

Likewise you can replace the id value in the above URL with my shelter ID: WI185 and you’ll get back XML. For some reason Petfinder doesn’t want to return anything for your shelter ID. It is acting like the data is not set up to be shared on your Organizational tab so it’s worth another look at that information on your Petfinder account.

Bridget

You’re awesome! I just unchecked the share my pets boxes, saved, then rechecked them and saved. Now it works. Thanks a bunch!

That’s good! And thank you for figuring this out. I’ll have to remember the uncheck, save, then check and save again tip!

Bridget

Marking as resolved.