Hello,
We think there maybe some misunderstanding because our product works totally fine, without any single issue
1. Your 1st email was about asking for a refund- which does not state any valid reason for the refund, which violates our policy
2. 2nd time again you only said to have a refund with NO REASON
3. Now you said he has a customized page on which he wants membership- We are not responsible for anything that is customized, for that he has to manage it according to their website code
4. You also mentioned the wrong image and wrong reference; the reference was another plugin that does not relate to this plugin
We help every single client via one-to-one meetings, skype, WhatsApp, and emails everywhere we are available to help each single client
Because customer satisfaction is important to us, so we are always open for maximum hours of working
Still, we are open, the ticket is open and we urge to discuss it with us, we will surely try to help him with whatever we can do
We are here to help
Thank you
