Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Heateor Support

    (@heateor)

    I replied all your queries at the support thread https://www.ads-software.com/support/topic/fancy-comments-pro-check-gdpr-nothing-happens/
    But according to the terms of www.ads-software.com, support of the Pro version of this plugin is not allowed here. As I mentioned at the support thread linked above, Facebook Comments box is appearing at your web pages (see https://imgur.com/z0GJldo) but as you are accessing the website from Europe, according to the EU-GDPR law, you need to be logged into your Facebook account to see the Facebook Comments box.
    You can drop an email at support[at]heateor[dot]com regarding this if you have any other issue.

    Thread Starter nixtainternet

    (@nixtainternet)

    I am logged in – support wont assist – emailed them before posting here

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You’re using a commercial/premium theme/plugin, so please use their official support channel. We feel they are best equipped to support their products.

    Commercial products are not supported in these forums.

    Plugin Author Heateor Support

    (@heateor)

    We don’t have any email from you. If I can reply your query here why won’t I do this via email. I would suggest you to email again and please check the email address you are sending the email to.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘DO NOT PURCHASE THIS PRODUCT’ is closed to new replies.