Do Not Purchase – Waste of time

  • Used the free version for for basic use and plugin looked good. Purchased the pro version but there was no download of the zip file. No other way to download the file even after purchasing. No way to activate pro version without the zip file. Tried to contact support but you can only do so by logging a ticket. No response whatsoever. Useless. Used TablePress which is much better – waiting for a refund when ninja table bother to reply.

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  • Hello Jonathan

    You opened the ticket just after we closed for that day! That’s why it took almost 12 hours to get back to you. We also mentioned that our support response time is one hour to twenty-four-hours.

    After purchasing you were unable to download but it’s a very straightforward option. The zip also delivered to your email after purchase. We have very detailed documentation on how to download install and setup ninja Tables which also includes a detailed video. https://wpmanageninja.com/docs/ninja-tables/getting-started-with-ninja-tables/how-to-install-and-upgrade/

    Being said that, You can give us a chance to make you a satisfied customer of WPManageNinja. Each customer is equally important to us and it would be very unfortunate for us to see you go for a very avoidable reason. If you want I will do a Zoom Session with you and will show how you can download install and setup Ninja Tables Pro. And yes will answer your other questions as well.

    Thanks

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