• I used this product to send items from a specific category to Amazon. Unfortunately, I didn’t realize that it included products outside the selected category, which ultimately led to my Amazon account being deactivated.

    If you want to ensure that your Amazon account remains safe, do not use this product.

    I have a lot more I could say to the product owner about this experience, but I’ll refrain for now.

Viewing 1 replies (of 1 total)
  • Plugin Author eMagicOne

    (@emagicone)

    Hi,

    We’re sorry to hear that your Amazon account was deactivated. There can be several reasons for deactivation. Have you checked the exact reason of deactivation?

    Additionally, have you contacted free support team for assistance with your configuration to ensure that that specific category is not synchronized with Amazon? It’s important to double-check this, especially if certain products were meant to be excluded.

    Unfortunately, we could not locate your ticket in our support system. We offer free support for Amazon configuration, so you could contact us and get assistance to ensure the synchronization is set up correctly (without that specific category).

    Let us know if you need further help in investigating the reason for the deactivation.

    Regards.

Viewing 1 replies (of 1 total)
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