Document of type ‘credit-note’ for the selected order(s) could not be generated

  • Resolved MaxAuray

    (@maxauray)


    5 years, 1 month ago

    Hi,

    I am trying to bulk generate credit notes for orders where invoices were created but I get the following message instead. I even tried with a single order were I am sure there is

    Document of type ‘credit-note’ for the selected order(s) could not be generated

    I would like to know why do I get this warning and how to create credit notes, then, as I cannot find any “Create Credit Note” button when viewing an order neither.

    Thanks for your help.

    —
    Maxime

Viewing 1 replies (of 1 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hello Maxime,
    I’m sorry to hear you can’t create the credit note.
    Can you send us an email with your license key or order number at [email protected]? www.ads-software.com does not allow us to use these forums for our paid extensions. While at it, please check that you have the latest version of the Professional extension (2.2.19).

Viewing 1 replies (of 1 total)
  • The topic ‘Document of type ‘credit-note’ for the selected order(s) could not be generated’ is closed to new replies.