Doelmap bestaat al

If you are unable to access your site via FTP, you’ll need to contact your hosting provider, as they are the ones who control that.

Hi Lindsay, have you uninstalled the old version of Visual composer first?

@james Huff, I contacted the hosting company, thanks!

@welovetraffic, No I didn’t! Didn’t know I had to, how do I do that?

Goto Plugins –> Installed plugins and look up de Visual composer plug-in. (at the bottom…alphabetcal order)
Then deactivate the plugin, wait and let the page refresh. Then the option remove will be visible and you can remove the plugin.
Then you can install the new version without the error. (hoop ik ??

@welovetraffic, Done, still the same quote ‘Doelmap bestaat al’

Ok, then is the best through FTP or the hosting filemanager.

There are also plugins, such as:
https://www.ads-software.com/plugins/file-manager/ or https://www.ads-software.com/plugins/file-away/

I’m not a big fan of a plug-in solution, but if you use them make sure to disable the plug-in after use.

Be carefull deleteing the right folder with any of the above solutions.