Does it work? Try to connect … Fails

Hi @damelco,

Actually some mail server may not support SSL connection that’s why non-ssl connection may have to consider . You can try any connecting method ( POP / IMAP ) with ssl or without ssl , see which works for you.

In case, if you want a secure connection you can consult with your Mail server provider because this plugin only deal with connection not any other thing.

Thanks,
Tamim

perhaps I am not explaining it well enough?

we have a functional email system with a major provider … I can connect via php script, webmail and/or even client side software (e.g. thundebird, outlook, etc.)

however Bounce Handler MailPoet 3 cannot connect.

my suggestion above is even when a PLAIN connection is selected, your script is still attempting to read/use the certificate. … I am suggesting (after reading the error message) it does not seem to be possible to make a PLAIN non-SSL connection if you are trying to use a security certificate.

perhaps some other option needs to be provided for connections in Bounce Handler MailPoet 3, since a connection is possible from every other source we have used?!

thanks!

-DJ

• This reply was modified 6 years, 12 months ago by damelco.
• This reply was modified 6 years, 12 months ago by damelco.

Hi @damelco,

I have got your point very lately ?? and than I wasn’t delete my previous reply. You are right about it. Turns out, it was a silly bug and we are about to fixed it.

Thanks to pointing this out

you are much closer!

however, two small issues remain;
1) the warning text you added to the admin console

Note: You must verify wheather your mailserver support secure connection or not.
If your mailserver not support secure connection please set No for this option.

and

Note: for all common server option “No” will work, most of the time.

is appearing as bright yellow font against a light grey background … making it nearly invisible.

2) the mailbox password is being sent with special characters still escaped (e.g. 1e\G4 as 1e\\G4) … which obviously causes an [AUTHENTICATIONFAILED]

thanks in advance!

-DJ

• This reply was modified 6 years, 12 months ago by damelco.

any update on getting the password entry working (item 2) from my last query). our bounces are piling up!

thanks.

-DJ

@damelco,
We are extremely sorry, hopefully, the updated version will release this week.

Thanks

Hi @damelco,
Plugin new version 1.3.6 is released now, please update and check it now. Let us know if you think of a problem or any issues.

Thanks

The problem was resolved hopefully.

I believe so … the client has not said anything more.
I’ll double check with them, if some issue still remains, I’ll post it here.
Thank you for your diligent and swift handling of the issues … it is appreciated!

-DJ