Does Jetpack Hovercard Work Only for Primary Email

  • Resolved readwriteandedit

    (@readwriteandedit)


    10 years, 8 months ago

    Are there limitations to Gravatar Hovercards for email addresses that aren’t the primary email address associated with a Gravatar account?

    I know that you can have multiple Gravatars, each linked to different emails, but there seems to be a problem with the hovercard (not the Gravatar) if the email associated with it isn’t the primary for the Gravatar account.

    I can see my Gravatar on my comments (and in settings), and I can double click on the Gravatar and then see my full Gravatar profile, but the intermediate step is missing–I can’t actually see a hovercard when I hover over my Gravatar. (What I can see is like an endlessly spinning hourglass, as if it’s trying to work.) This is only true for a secondary Gravatar; hovering over my primary Gravatar does show the hovercard.

    (I’ve noticed this happens to some of my visitors’ Gravatars as well.)

    Is there a fix for this? Some setting I’m missing?

    Thanks for your help.

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  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Howdy,

    That isn’t expected and nothing that you did wrong on your end. I opened a bug report at https://github.com/Automattic/jetpack/issues/871 so we can dive in to determine what is going on and resolve it.

    I’m marking this as resolved and will continue details on the GitHub issue.

    Thanks for reporting this!

    Thread Starter readwriteandedit

    (@readwriteandedit)

    Thank you, Brandon. I appreciate your time.

    Beth

    I looked at the exchange in the GitHub issue page and it seems to me that the real underlying issue is that only your primary Gravatar is allowed to have a display name, bio, etc. I guess there is a reason for that, however what I expected was that each email/gravatar could have its own details to display in the hovercard.

    I don’t see a reason to have one as primary, but that may be just me and I wouldn’t mind the option to set an email/gravatar as default, or even being forced to have one, as long as I could control what details are displayed for each email/gravatar.

Viewing 3 replies - 1 through 3 (of 3 total)
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