Does not add shipping costs of two products at the same time

  • Resolved pozoalcon

    (@pozoalcon)


    1 year, 9 months ago

    Hi.

    I have two products with different shipping costs and weights for the same destination. When I add them individually to the cart, they correctly indicate the shipping cost, but if I add the two products at the same time, it only indicates the shipping cost of one of the products. Shouldn’t the system add up the two shipping costs? And, in addition, always choose the shipping cost of one of the products, regardless of whether its amount is lower or that it is lower in the shipping settings. Why?

    Thanks & Regards. ángel.

    • This topic was modified 1 year, 9 months ago by pozoalcon.
    • This topic was modified 1 year, 9 months ago by pozoalcon.
    • This topic was modified 1 year, 9 months ago by pozoalcon.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Dan

    (@dangoodman)

    Hi,

    The system looks for each rule, checking whether its Destination, Order Weight, and Order Subtotal match customer location, total order weight, and total order price, respectively.

    Thread Starter pozoalcon

    (@pozoalcon)

    Hi,

    Yes, ok, I’ve gone over again how the plugin works and now I understand it perfectly. Thank you very much for your help. Sorry for the inconvenience.

    You can close this ticket.

    Regards, ángel.

    • This reply was modified 1 year, 9 months ago by pozoalcon.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Does not add shipping costs of two products at the same time’ is closed to new replies.