• Resolved moesioli

    (@moesioli)


    Hey

    I installed the plugin and add a “PW Gift Card” Product.
    Now i can’t add a giftcard to cart after selecting an amount. Nothing happens.

    I’m using WP 4.9.8, WoCommerce 3.4.4 and the premium theme Shopkeeper.
    There is no debug or error message in browser console

    can you help?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author pimwick

    (@pimwick)

    Could you perform the following steps to see if it resolves the issue? We recently fixed a bug that was causing the issue that you see, however it requires re-creating the gift card product in order to fix the issue:

    1. Click on Products and locate the existing Gift Card product. Click on Trash to delete it.
    2. Click on Pimwick Plugins -> PW Gift Cards and then click on “Create Gift Card Product”.
    3. Return to the Products area and select the Gift Card product.
    4. First, verify that the product is working correctly. If it is, finish any customizations that you have such as image and amounts.

    Let me know if you have any questions!

    Thread Starter moesioli

    (@moesioli)

    I doesn’t work.
    I never had a working version

    Plugin Author pimwick

    (@pimwick)

    It looks like your theme creates radio buttons for the attributes rather than a select box. We are working on a solution and I will update this post as soon as we have reproduced your configuration.

    Plugin Author pimwick

    (@pimwick)

    We were able to quickly reproduce the issue using a plugin that transforms the Variations dropdown into radio buttons.

    Version 1.28 was just released with the fix. To get the update:

    1. Log into your WordPress Admin area.
    2. Click on Plugins -> Installed plugins.
    3. Scroll down to PW WooCommerce Gift Cards and click “Check for updates.”
    4. The page will refresh, then scroll back down and click on “Update.”

    Let me know if that takes care of the issue!

    Thread Starter moesioli

    (@moesioli)

    amazing support.
    Thank you it works now.

    Plugin Author pimwick

    (@pimwick)

    Great! Marking this thread as resolved, let us know if you need anything else.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Does not add to cart’ is closed to new replies.