The plugin is great as the author!

  • There was a problem, all my sites were infected. Couldn’t clean up, even wrote a previous review with a bad rating. But then I contacted the author. A great wonderful plugin and an author who will help you! He figured out the situation, added new signatures and the plugin cleaned everything perfectly. Always write to the author of the plugin first, do not rush like me with a bad assessment. This is a great plugin!

    • This topic was modified 1 year, 6 months ago by James Huff.
    • This topic was modified 1 year, 6 months ago by ok2net.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Eli

    (@scheeeli)

    Please understand that this is not a typical outcome. Most people find that my plugin fixes the problem on the first try, as you can see from all the other reviews. I don’t know why it didn’t work for you on your site but I’m sure that I could help you find the solution if you had been interested enough in a solution to contact me for support. I offer excellent support for my plugin too, so I am surprised and disappointed that you did not even try to contact me before writing your review. Why not start with a support ticket?

    If you are actually interested in a solution then please contact me directly:

    eli AT gotmls DOT net

    Thread Starter ok2net

    (@ok2net)

    Take a look at your website, please. Try to find a form of communication with you there. I would be happy to contact you if I had the opportunity. And I would like to try to do it now. If you can help and make the tool better, how can I contact you?

    Plugin Author Eli

    (@scheeeli)

    I left my email address at the bottom of my last reply here and it can also be found in the list of helpful links on the right sidebar of my plugin’s setting page in your wp-admin, as well as a link to my own forum page on my website: https://gotmls.net/support/forum/

    Also, any comment on any page of my website will start an email thread directly to me that I can reply to. Please contact me directly by any of these methods and I will promptly respond.

    Thread Starter ok2net

    (@ok2net)

    I have submitted a request to delete this review. The author of the plugin helped to understand the problem, found a solution to how to clean up, solved the problem completely. I really would not like such a review to remain. The author of the plugin is a very conscientious good developer! The plugin works perfectly!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Moderator note:

    I’m sorry but no. Unless it is an extreme case, posts and replies are not edited here.

    Note that you can edit/update your review. Hover over the lower right corner and you’ll see an “edit” link.

    Forum topics will only be edited or deleted if they represent a valid legal, security, or safety concern.

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Viewing 5 replies - 1 through 5 (of 5 total)
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