• Difficult to figure out how the CSV-file should be composed for the woo-commerce-plugin. I first tried the free importer in WordPress and thought it would be easier with this plugin. I was wrong. I have to do lots of manual work checking all the imported data since this plugin has mixed the lines in my csv… The helpdesk is there but responds very slowly and answers only partly to questions. I will surely go for the money-back guarantee.

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @meka10,

    We are sorry to hear that the plugin didn’t work as expected for you and for the slow response from our support team. We’re also sorry if your questions were left unanswered. Normally, our support responds quickly, usually within 8 hours.

    To assist you further, could you please provide us with the support ticket number? We’ll look into the issue or process a refund for your order if it’s within the 30-day refund as per our policy.

    Thank you for your understanding.

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  • The topic ‘does not make the import of data any easier’ is closed to new replies.