Does not receive a notification in the mail

  • Resolved gransfor

    (@gransfor)


    5 years, 12 months ago

    Hi. When you register a new user does not receive a notification of confirmation mail neither the administrator nor the user

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there,

    Please make sure your host is able to send the emails. For more details follow: https://docs.wpeverest.com/docs/user-registration/troubleshooting/emails-are-not-being-delivered/

    Also, make sure you’ve not disabled the emails from User Registration->Settings->Emails->Disable All Emails.

    Thank You!

    Thread Starter gransfor

    (@gransfor)

    Host is able to send the emails – not disabled the emails from User Registration

    Thread Starter gransfor

    (@gransfor)

    I checked everything and came to the conclusion that there are problems somewhere in the plugin, because other forms work, but there are no errors in the settings of your plugin. That’s right. There are suspicions that messages do not pass DKIM from User Registration prompt what to do to me?

    Hi there,

    Can you check if you From name and From address is correctly configured? It is at the bottom of User Registration > Settings > Emails Tab. Sometimes hosting server blocks Cross Domain Emails. Please try using your hostings email address in From address.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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