Does not Receive emails about bookings

  • Resolved dmwebdk

    (@dmwebdk)


    2 years, 9 months ago

    I can’t really see why I am not getting any email notifications about new bookings/meetings. I have also tried to activate repports, but still not getting any emails. What do I need or what am I doing wrong?
    Bookings are possible to see the the plugin but nothing on email

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please check the settings applied in the following area:

    https://apphourbooking.dwbooster.com/customdownloads/email-settings.png

    Be care about the “from” email address used there. Note that if you use a “from” email from a public email service like “@hotmail.com”, “@aol.com”, “@outlook.com”, “@gmail.com”, … it will be filtered by most antispam systems since the email will be identified as “not originated at the expected server”.

    If that doesn’t work please check if your hosting service requires some specific configuration to send emails from PHP/WordPress websites. The plugin uses the settings specified into the WordPress website to deliver the emails, if your hosting has some specific requirements like a fixed “from” address or a custom “SMTP” server those settings must be configured into the WordPress website.

    Thank you for using the plugin!

Viewing 1 replies (of 1 total)
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