Does not save configuration

Hi @djboro88,
Can you please check in your browser console that you get any error while saving the changes of the customizer?
Thanks

Hi, @zorem

CONSOLE RESPONSE:

Object { readyState: 0, getResponseHeader: getResponseHeader(e), getAllResponseHeaders: getAllResponseHeaders(), setRequestHeader: setRequestHeader(e, t), overrideMimeType: overrideMimeType(e), statusCode: statusCode(e), abort: abort(e), state: state(), always: always(), catch: catch(e)
, … }
Customizer.js:152:12
Esta página utiliza la propiedad no estándar “zoom”. Considere usar calc() en los valores de propiedad relevantes, o usar “transform” junto con “transform-origin: 0 0”. admin.php
JQMIGRATE: Migrate is installed, version 3.3.2 jquery-migrate.min.js:2:709
Esta página está en modo Quirks. El dise?o de la página puede verse afectado. Para el modo estándar, utilice “<! DOCTYPE html>”.

• This reply was modified 2 years, 3 months ago by djboro88.

Hi @djboro88,

Can you please share the error log? Navigate to WooCommerce > Status > Logs and check for fatal error find the error with our plugin and share it with me.

Thanks

@zorem

fatal-errors-2022-08-07

022-08-07T19:09:57+00:00 CRITICAL Uncaught Error: Call to a member function get_instance_option_key() on bool in /homepages/32/xxxx/htdocs/xxxx/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:2923
Stack trace:
#0 /homepages/32/xxxx/htdocs/xxxx/wp-includes/class-wp-hook.php(307): WC_AJAX::shipping_zone_methods_save_changes(”)
#1 /homepages/32/xxxx/htdocs/xxxx/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#2 /homepages/32/xxxx/htdocs/xxxx/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#3 /homepages/32/xxxx/htdocs/xxxx/wp-admin/admin-ajax.php(187): do_action(‘wp_ajax_woocomm…’)
#4 {main}
thrown en /homepages/32/xxxx/htdocs/xxxx/wp-content/plugins/woocommerce/includes/class-wc-ajax.php en la línea 2923

About your plugin there is no error.
I don’t understand anything.

Hi @djboro88,

Yes, this is not related to our plugin and I can’t replicate this issue on our development store.

Maybe you have a conflict with another plugin or theme. Deactivate all other plugins except WooCommerce and AST and change the theme to Storefront and check again.

Thanks

Hi @zorem
Any. I have disabled all plugins except WooCommerce and AST. Any.
I have changed the theme to Twenty Twenty and neither. Any. Does not save changes.

I have all plugins updated. And the PHP 7.4

I hope a solution like the other users that the same thing will happen to them.
Thanks !

@zorem, is there a way to change the text from the database?
Editing the table field

Is this information stored in the database?

https://ibb.co/DGBzcjQ

• USPS
• 112123113
• Track Your Order

I’ve been searching and no matches.

Yes “Track Your Order” is store in database once you click on the save settings button.
You can overwrite the template file in your child theme and do the change in it.

Hi, @zorem
Can you tell me which is the table in which said string “Track Your Order” is stored?

Is it possible to modify it with a php snippet?
I use the “Code Snippets” plugin.

Hi @djboro88,
Track Your Order” is stored in the options table.
No, It is not possible to modify with a Code snippet plugin.
You need to overwrite the Tracking Info template in your child theme.
Thanks

Hi, @zorem
I have done a search on said wp_options table and there are NO results.

Capture attached.
https://ibb.co/MZ3LZyM

How is it possible?

Hi, @zorem
About: You need to overwrite the Tracking Info template in your child theme.
I already have the child theme. Where do I modify that? In what file?
Thanks !