Does not send Credit card Info to STRIPE, STIPE is working Fine-Verified.

  • Resolved mycharity4kids

    (@mycharity4kids)


    4 years ago

    Ok, When a credit card is entered and the Donation button is pushed, it goes into Buffering forever, does NOT send Info to STRIPE, Stripe is working correct-Verified.
    I was told (from Stripe)there is a problem with the GIVE-WP Plugin. What can I get this fixed.?? I know the plugin was updated about the same time it stopped working. Need Help ASAP

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Hi @mycharity4kids,

    Happy to help, here. The easiest way to get to the bottom of issues like this is to be able to see if happening live, without real money.

    Whenever sites go into a “looping” state after the donate button is clicked, there’s often some helpful clues in the javascript developers console. To open the console, use the keyboard shortcut Ctrl Shift J (on Windows) or Ctrl Option J (on Mac)

    DO that before processing the donation, then attempt the donation and make note of the errors you see there.

    Also, we are aware of a few issues affecting our Stripe integration and look to release a new version as early as today with a patch for those issues.

    Thanks!

Viewing 1 replies (of 1 total)
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