• Resolved webfantastic

    (@webfantastic)


    Hi!

    Does not show the video icon. We use WP Bakery product gallery widget, it does not show the icon on the preview of the video that we selected. Just a picture. Is there any way to fix it? I use a vertical gallery.

    https://prnt.sc/5PUr3J9ZlZrF

    2. How do I turn off the mobilization video that appears everywhere in the settings and when creating a product? Have you not thought about the fact that some employees of online stores may simply complain to their management that they are promoting something. Tell me how to turn it off.

    3. Is it possible to make a video instead of the main product image by default? Then it would be possible to show videos in the product galleries. It would enliven the products gallery.

    Thank you.

    • This topic was modified 1 year, 4 months ago by webfantastic.
    • This topic was modified 1 year, 4 months ago by webfantastic.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 60 total)
  • Plugin Author Martin Valchev

    (@martinvalchev)

    Thank you for the feedback.

    1. Would you be able to provide more information about the problem, what theme are you using – the best would be to give a link to your site, because I can’t find a “WP Bakery product gallery” plugin to test with.
    2. I can’t understand what you want to exclude and what do you mean by mobilization video? As far as I understand you want to have an option to stop the add video tab in add or edit product?
    3. No it is not possible. I may consider such an option later in future versions of the plugin, but I can’t commit to time
    Thread Starter webfantastic

    (@webfantastic)

    After installing your plugin, a pop-up window with a video about the mobilization and the war between Ukraine and Russia began to appear everywhere in the administrative part of the site

    • This reply was modified 1 year, 4 months ago by webfantastic.
    Plugin Author Martin Valchev

    (@martinvalchev)

    You shouldn’t get a popup after installing the popup. So far there has been no such complaint, the problem may be from another plugin. Would you be able to attach a photo so I can see this popup? Only from the plugin can some pop-ups come out, only with some action in the plugin settings to confirm a given setting or an informative pop-up if you use the function to delete old thumbs.

    Thread Starter webfantastic

    (@webfantastic)

    Thread Starter webfantastic

    (@webfantastic)

    It looks like you use some external libraries in your plugin to show videos? And this pop-up window is integrated into them. Which pops up only if the admin panel user is in Russia.

    In the console I see a warning with a link to:

    https://www.youtube.com/s/player/5bdfe6d5/player_ias.vflset/ru_RU/base.js

    Thread Starter webfantastic

    (@webfantastic)

    That’s it, now everything has become clear to me. You use the library and they advertise in the administrative part of the site for all ip related to Russia and Ukraine. Look at their website, they even write a message about Ukraine in the top line. I have nothing against them, but you need to be more careful when using third-party libraries. Now the problem is that we develop websites for clients and make websites for ourselves. All employees and customers see this popup window and therefore we may face big problems with law enforcement. You are putting at risk of criminal prosecution for discrediting the authorities in Russia of ordinary people, web designers and developers who use your solution. If someone complains about this, web designers and site administrators may be harassed.

    A video with a person who is recognized as a foreign agent in Russia, he is being persecuted in Russia and any dissemination of this information puts other ordinary people at risk.

    https://sweetalert2.github.io/

    Plugin Author Martin Valchev

    (@martinvalchev)

    Yes, the problem is from an external library and this video is only displayed on sites from Russia, that’s why it doesn’t appear for me. The library version has changed, you can update the plugin to version 1.5 and you shouldn’t have this problem. Please give feedback if everything is fine with you after you upgrade.

    About the icon issue – if you provide more info I can also take a look and possibly fix the issue.

    Thread Starter webfantastic

    (@webfantastic)

    Hi! The problem was not solved, as soon as I activated the updated plugin, this window appeared again. As far as I understand it appears in the frame.
    I deleted the cache, updated and activated the plugin. As soon as I go into product editing or the plugins section, this window appears. If you close it, it will appear after a while, but not always the same. It appears randomly.

    • This reply was modified 1 year, 4 months ago by webfantastic.
    Plugin Author Martin Valchev

    (@martinvalchev)

    Please try with version 1.6 after update delete the cache and if you use cloudflare and on it delete the cache. Now I have put a version of the library that should be clean and not have this problem. Also if the problem persists please check your plugins are not using the library SweetAlert2

    Thread Starter webfantastic

    (@webfantastic)

    Hi!

    Thanks, the pop-up window with the video is gone. It doesn’t seem to appear anymore. It remains to deal with the icon on the video. She doesn’t show up for some reason. See the link https://prnt.sc/ugSNbUuQrPQb

    [ Short link deleted, never used short links in these forums again ]

    • This reply was modified 1 year, 4 months ago by webfantastic.
    • This reply was modified 1 year, 4 months ago by Jan Dembowski.
    Plugin Author Martin Valchev

    (@martinvalchev)

    Great! For the icon problem, I would need more information, what theme you are using and what additional plugins that for some reason might change the html structure. It would be best if you could provide me with a link to your site with this product in the photo

    Thread Starter webfantastic

    (@webfantastic)

    Here is the link used by wpbakery and that impreza

    [ Short link deleted ]

    Here you can see the gallery widget in wpbakery for a test drive

    https://themetest.net/impreza/

    I tried disabling plugins, it didn’t help. It seems to me that the icons do not appear because they are already paid in awesome. They have a lot of icons in the premium version, they have significantly reduced the use of free ones. It would be nice if I could add an svg icon of my own.

    • This reply was modified 1 year, 4 months ago by webfantastic.
    • This reply was modified 1 year, 4 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @webfantastic Do not use short links in these forums, that has been abused in the past and is expanded when found. I have expanded yours into the link field.

    Thread Starter webfantastic

    (@webfantastic)

    @jdembowski Then make a hidden field on the forum, which is visible only to the author and the owner of the plugin. I do not want to put the address of the site where the plugin is used in public access, because this link cannot be deleted in the future

    • This reply was modified 1 year, 4 months ago by webfantastic.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    The link field cannot be seen by any search engine. Only a user who is logged in can see that field. All search engine or people who are not logged into the forums see is this for the link field.

    That’s why I moved it there. Links are expanded when found and next time the link may be expanded in the reply where found.

    The page I need help with: [log in to see the link]

    Regarding this part.

    Then make a hidden field on the forum, which is visible only to the author and the owner of the plugin. I do not want to put the address of the site where the plugin is used in public access, because this link cannot be deleted in the future

    This is not that hard: don’t use shortlinks on this site. When found they will be expanded.

    These are community forums and do not belong to any developer or user. You cannot get “private” support here; that does not exist on this site and that will not change. If a developer wishes to provide support somewhere else then that is up to them. But if it is on this site then it will not be private between you and the developer.

Viewing 15 replies - 1 through 15 (of 60 total)
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