Just does not work

  • You will always get this error on shared hosting and the issue is 99% of wordpress installs are on shared hosting. That makes this a horribly designed plugin. Also the Site field has no indication of what should be there and support is awful.

    Port 6443 is closed.
    You will not be able to process transactions using the sandbox CardConnect environment.
    First ensure that the ‘Site’ field is set and saved correctly above.
    Then please request that your server admin or hosting provider opens port 6443.

    Port 8443 is closed.
    You will not be able to process transactions using the production CardConnect environment.
    First ensure that the ‘Site’ field is set and saved correctly above.
    Then please request that your server admin or hosting provider opens port 8443.

    I have since moved to another provider where these port errors are not present but the plugin still does not work. Debug mode on wordpress does not even show anything related to this plugin. Support on it is garbage and while I am a CardConnect user, this is hampering my ability to use it for my online shop.

    • This topic was modified 6 years, 4 months ago by ccolotti.
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  • Thread Starter ccolotti

    (@ccolotti)

    Now I get nothing but this error on the checkout page:

    “Payment error: A critical server error prevented this transaction from completing. Please confirm your information and try again.”

    And the following on the notes of an oder:

    “CardConnect failed transaction. Response: CURL error?”

    None of these appear in the debug logs at all. This plugin is horribly designed.

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