Does not work with WP-Rocket

  • Resolved Vu Tru So

    (@vutruso)


    2 months, 2 weeks ago

    Used to work fine but I found the latest version of the traffic counting feature doesn’t work when used with WP-Rocket (I use Nginx server, Flatsome theme, all plugins + wp core are latest)

    Is there any solution?

    Thank.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Ugyanez a hiba nálam is! A hobbiasztalos.com oldalon a napi 1000 feletti látogatásról lecs?kkent 1-3 látogatóra.

    Thread Starter Vu Tru So

    (@vutruso)

    Looks like in the new version plugin don’t check impressions with ajax?!

    Plugin Support Amir

    (@amirfallah)

    Hi @vutruso @hobbiasztalos

    Please completely clear your site’s cache in WP Rocket and check this issue again.

    We have provided a comprehensive guide for resolving the issue of unrecorded visits in the link below. Please read it and review it on your site.
    Step-by-Step Guide to Troubleshoot Tracker

    If the problem persists, please exclude the WP Statistics tracker.js file in the WP Rocket plugin under the Minify and other sections.

    After making any changes, please clear the cache once again and let us know the results.
    Regards,

    Thread Starter Vu Tru So

    (@vutruso)

    Exclude the WP Statistics tracker.js file in the WP Rocket plugin is working.

    Thank you.

    Thread Starter Vu Tru So

    (@vutruso)

    @hobbiasztalos You should remove this file from the plugin cache and it will work. The old version of the plugin does not need to be excluded but it seems the code has changed.

    Plugin Support Amir

    (@amirfallah)

    @vutruso We are glad that your issue has been resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
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