• Resolved kellyfinan

    (@kellyfinan)


    Hi there!

    If this has been answered elsewhere, please redirect me.

    For the last three years, my managed Godaddy WordPress site has been working flawlessly with Cloudflare + the Really Simple SSL plugin and SSL Insecure Content Fixer plugin. About two weeks ago, it started giving me intermittent (about 50% of the time) 520 errors. I made sure that all of my plugins, PHP, and WordPress were up to date. I noticed that a page rule in Cloudflare had disappeared, so I remade it. The site seemed to work for about 5 days, then started giving intermittent 520s again. GoDaddy support told me my SSL is working and that there’s no problem on their end. Cloudflare’s one-on-one customer support basically doesn’t exist. When I look at the Really Simple SSL page in my dashboard, it’s very different from when I first installed it, and now it’s showing me several errors and telling me that no SSL is detected, and that I need to get a certificate through the app (which isn’t working, and I don’t think it’s compatible with GoDaddy WordPress anyway.) Did Really Simple SSL and Cloudflare stop “playing nice” with each other? That’d be a shame, because IMO GoDaddy overcharges for SSL, so I’d probably switch hosting.

    The website is https://www.kellyfinan.com. If it seems to work on the first try, just hit reload a couple of times and it will break.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Hi @kellyfinan, this should still work. Please check if you have set up according to these instructions:

    https://really-simple-ssl.com/knowledge-base/ssl-cloudflare-really-simple-ssl/

    Thread Starter kellyfinan

    (@kellyfinan)

    Thank you Roger! I checked the instructions. I have the page rule turned off (the one that I had was probably redundant with Really Simple SSL anyway), the SSL has been flexible the whole time, and I just cleared the cache. Still no luck. Worth noting that when I get the 520 errors, sometimes the search bar shows that the page is secure and sometimes it shows that the page is not secure. These are the errors that Really Simple SSL is showing me:

    -No SSL detected. Use the retry button to check again. [I already have a certificate, so not sure why it’s asking me to do this… I did hit “Retry” and eventually that lead to a dead end, too. I don’t think GoDaddy supports the Let’s Encrypt certificate]

    -Warning: Your Key and Certificate directories are not properly protected. For more information on this subject, please read this article.

    -WordPress 301 redirect enabled. We recommend to enable a 301 .htaccess redirect.

    Thanks again!

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    It looks like there’s a connection error between cloudflare and your website. Could it be there’s some security plugin or firewall blocking things?

    Really Simple SSL probably can’t detect ssl because of the same connection error.

    I don’t think it’s ssl related. Did you try enabling developer mode in cloudflare?

Viewing 3 replies - 1 through 3 (of 3 total)
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