Does ReviewX collect any data from me?

Hi @annasgourmetgoodies ,

I hope you’re doing great, and thanks for your query.

ReviewX does not collect any customer data, including their reviews and site data.
However, it only collects the site admin’s email address if consent is given by the admin; otherwise, it does not.

Feel free to let us know if there is anything else I can assist you with.

Have a great day ahead ??

One more question – in the free version of the plugin, are reviews ‘automatically approved’? Or can I moderate them?

Hi @annasgourmetgoodies ,

It’s good to see you again. I hope you’re doing fine.
Yes, in the free version of ReviewX, reviews get auto-approved. You can’t moderate them.

Feel free to let me know if there is anything else I can assist you with.

Have a great day ahead ??

Thank you for the speedy reply! That raises two more questions:

1. Are reviewers required to login to a valid account to post a review? (prevent spam reviews).
2. Can I as the shop owner, reply to a review? Especially to answer a negative comment.

Hi @annasgourmetgoodies ,

Here are the answers to your questions:

1. If you enabled the option that will allow reviews only from verified customers, in that scenario, a reviewer must login to leave a review. Otherwise, an account is not mandatory. This is a basic feature of WooCommerce, by the way.

2. With ReviewX Pro, you will be able to reply to customers reviews.

Feel free to let me know if there is anything else I can help you with.

Best regards ??