• Resolved mattjdever

    (@mattjdever)


    I thought I had this plugin working with variable products, but now it doesnt seem to show anything unless it is a simple product.

    I have had Woocommerce upgraded to 3.3.3 and the plugin version is 1.2.7

    Any ideas, or do I have to purchase the premium version for working with variations?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    We have checked and confirmed that our free version works well with the variable product. Could you please switch your theme and verify this again on your end. If you are still facing the issue, please raise a ticket from our website. Our technical team will be able to help you.

    Thank you!

    I use tyche theme and Woocommerce upgraded to 3.4.3 and the plugin version is 1.3.0.
    When I use variable products, it doesn’t seem to show anything unless it is a simple product.

    I thought I use this plugin working with variable products before upgraded but now it doesn’t work.but If I switch my theme to StoreFront,variable product is working well.

    Can you help me to solve this question?

    Plugin Author ThemeHigh

    (@themehigh)

    @justinyang We believe that this is a theme specific issue. Could you please raise a ticket from our website so that our technical team will be able to check the issue in detail.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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