Hi Sarah,
Thanks for your query and sorry for the delayed response. We have been working on developing our product until now. Our product is out on the WP repository and we would like to start taking the time to reply to all our support queries at the earliest. Sincere apologies for not being able to respond earlier.
Thanks for explaining with screenshots Ovidiu.
Yes, WPTC does backup the database too.
We have moved the support system to a more efficient system. Please mail your queries to [email protected]
https://www.ads-software.com/plugins/wp-time-capsule/