• Resolved daviddigal

    (@daviddigal)


    I understand that this free version of the plugin will only display 5 reviews, where as the premium version will initially show 5 reviews but then will build up a collection of reviews over time, when the API provides new ones.

    But for the free version, if I receive back 5 reviews from the API, will the plugin ever check Google again for fresh reviews? And if it gets a new set of 5 will this new set show up on my website? Or for the free version, once it has 5 reviews, will it always only show those 5? (Unless we reset the plugin).

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  • Plugin Author richplugins

    (@richplugins)

    Hi,

    The both plugins (free and paid) use the Google Places API to get your reviews. The API only returns the 5 most helpful reviews. When Google changes the 5 most helpful the plugin will automatically add the new one to your database. Thus slowly building up a database of reviews. Unfortunately, it’s a limitation of Google, not specifically the plugin.

    The paid version updates new reviews (only most helpful reviews and if Google changed it) automatically. To update rating and check new reviews for the free version you can use following https://www.ads-software.com/support/topic/does-this-plugin-refresh-the-reviews/#post-10012495

    Thanks!

    • This reply was modified 6 years, 4 months ago by richplugins.
    • This reply was modified 6 years, 4 months ago by richplugins.
Viewing 1 replies (of 1 total)
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