Doesn’t add product. Adding customer gives “Please enter a valid account usernam

  • Clicking on a product doesn’t result in adding the product.
    List of product in order stays empty.

    Adding a new customer gives the following error: “Please enter a valid account username.”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author algol.plus

    (@algolplus)

    hi

    Please, visit >Woocommerce>Settings, select tab “Accounts&Privacy” and mark checkboxes

    • “Automatically generate a username from the customer’s email address”
    • “Automatically generate customer password”.

    Could you check javascript errors too?
    More https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis ?

    thanks, Alex

    Thread Starter albertdsb

    (@albertdsb)

    The Woocommerce settings work, thanks.

    This is the error it gives:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)
2load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:4 POST https://testserver.local/wp-admin/admin-ajax.php 500 (Internal Server Error)
send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:4
ajax @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:4
n.(anonymous function) @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:4
addLineItemToOrder @ wc-phone-orders.js?ver=4.9.6:278
onSelectItem @ wc-phone-orders.js?ver=4.9.6:383
dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3
r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3
trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3
a.event.trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:9
(anonymous) @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3
each @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2
each @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2
trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3
(anonymous) @ select2.full.min.js?ver=4.9.6:1
d.invoke @ select2.full.min.js?ver=4.9.6:1
d.trigger @ select2.full.min.js?ver=4.9.6:1
e.trigger @ select2.full.min.js?ver=4.9.6:2
(anonymous) @ select2.full.min.js?ver=4.9.6:2
d.invoke @ select2.full.min.js?ver=4.9.6:1
d.trigger @ select2.full.min.js?ver=4.9.6:1
(anonymous) @ select2.full.min.js?ver=4.9.6:1
dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3
r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3
    Plugin Author algol.plus

    (@algolplus)

    thank you!

    Could you check webserver logs too ?
    I’m sorry, but error 500 is almost useless message.

    Plugin Author algol.plus

    (@algolplus)

    hi

    Have you resolved problem with adding new products ?

    We can continue this discussion in helpdesk.
    I’m sorry for late reply,
    Alex

Viewing 4 replies - 1 through 4 (of 4 total)
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