Doesn’t rebuild

  • Resolved Danstah

    (@danstah)


    5 years, 7 months ago

    It doesn’t show previous orders or new ones. I’ve used the rebuild feature and let it run for a long period of time but doesn’t seem to have any effect. Here’s a screenshot: https://prntscr.com/n8afa7

    Is there something I need to do in order to show orders, etc. WooCommerce Admin plugin?

Viewing 7 replies - 1 through 7 (of 7 total)

  • I have the same issue as Danstah, please confirm why rebuild is not working

    Hello @danstah @simonbwordpress,

    Thank you for taking the time to test WooCommerce Admin!

    I’m sorry it seems you’re running into problems with the reporting. Rebuilding report data relies on the Action Scheduler built into WooCommerce.

    If you go to Tools > Scheduled Actions, do you see hooks that start with wc-admin_? Do any have the “failed” status?

    Thanks for reporting this and for your patience as we work to debug!

    I have same issues, it doesn’t rebuild. wc_admin has completed and pending status. Theres no fail status.

    EDIT – I checked again after some time and then the rebuild was complete, this needed some time

    Thanks for the update @alain-lankers, seems like all is working for you now?

    @danstah @simonbwordpress are you still experiencing problems?

    I’m having the same issue – the rebuild doesn’t work and no data populates.

    I have data under downloads, but no other area.

    No failed statuses. It’s been over 24 hrs since install and the first rebuild. How long should I expect it to take with about 14K orders?

    I also ran into the issue of this plug in removing the Woo Dashboard Widget. I can get it back when I deactivate this plug in and it goes away when this plug in is activated.

    Hello @cmnthrds

    I’m having the same issue – the rebuild doesn’t work and no data populates.

    I have data under downloads, but no other area.

    No failed statuses. It’s been over 24 hrs since install and the first rebuild. How long should I expect it to take with about 14K orders?

    Did your data ever populate? Version 0.12.0 introduced a new “historical import” screen under Analytics > Settings > Import Historical Data.

    The speed of the import largely depends on your server configuration. The import relies on WP-Cron functionality – make sure your host hasn’t disabled this.

    I also ran into the issue of this plug in removing the Woo Dashboard Widget. I can get it back when I deactivate this plug in and it goes away when this plug in is activated.

    This should be fixed with Version 0.12.0.

    Since this topic hasn’t seen any updates in the past week, I’m going to mark it as resolved. Please re-open if you encounter more issues or if we can help in any way.

Viewing 7 replies - 1 through 7 (of 7 total)
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