Doesn’t seem to work

  • Resolved Mikey

    (@mikeyhash)


    6 years, 2 months ago

    Hi,

    The plugin doesn’t do anything. I wanted to try the Refund system and I’ve properly enabled it in the settings, but nothing appears in user’s orders. There is no Refund Request button.

    Am I doing something wrong?

    Thanks

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  • Thread Starter Mikey

    (@mikeyhash)

    Ok, I hadn’t set the maximum number of days, that’s why it wasn’t showing up.

    I’ve tested it a little bit and I already see some flaws:

    1) users can ONLY ask for refund of ALL products from an order? But..the whole purpose of return&refund is to be able to return one or more products from an order, not only the whole order.

    2) even though I set the maximum number of days, the user can still send a Refund request for an order that was completed way before in the past.

    • This reply was modified 6 years, 2 months ago by Mikey.
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