Doesn’t seem to work in Safari

  • Resolved KarenWallace

    (@karenwallace)


    2 years, 9 months ago

    In Safari (MacOS 12.4), when I look at the Media Library with Folders (non-Pro) installed, both the filter bar (where the list/grid toggle and the dates/folders/etc filter dropdowns are) and the media are missing. They both appear normally if I look at the Media Library in another browser, such as Brave.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Karina

    (@karinapremio)

    Hey @karenwallace , thanks for your message and I’m sorry to hear!
    I’m a Safari user myself and I wasn’t able to reproduce this issue, with that said, can I ask you to contact us in private at [email protected] so we can better assist you?

    Thread Starter KarenWallace

    (@karenwallace)

    Thanks for the quick reply! Just to close the loop, it’s working as expected in Safari today. Yesterday was when I installed the plugin and it was behaving oddly. Maybe a cache expired? At any rate, all good now.

    Plugin Support Karina

    (@karinapremio)

    Thanks for the update, @karenwallace ! Yes, it’s very likely this was some cache issue. Please feel free to reach out if you have any questions or concerns. Have a great weekend ahead!

Viewing 3 replies - 1 through 3 (of 3 total)
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