Doesn’t seem to work on PDFs

  • Resolved inspired888

    (@inspired888)


    2 years, 3 months ago

    Hi there,
    Thanks for the great plug-in.

    I am having issues getting PDF thumbnails to generate on my site. I was hoping your plug-in would help.

    But when I view a PDF asset in Media Library, your plug-in output shows, “0 of 3 registered”. And when I click “More” it shows “0 thumbnails” and “0 thumbnails need to be generated”. It’s as though PDFs are completely ignored when it comes to thumbnails. Obviously, hitting the regenerate button has no effect, as the plug-in doesn’t see that a thumbnail is even needed.

    By the way, this all occurs even when I have site in troubleshooting mode, with only your plug-in enabled. Also, all the components on server and PHP are installed (imagemagick, imagick, ghostscript, etc.)

    Do you have any suggestions?

    Thanks,

    Jonathan

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Viewing 4 replies - 1 through 4 (of 4 total)
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