Doesn’t show photos in the album

Hi Jacob, I have switched off all extension now. Hope u can access.

• This reply was modified 3 years ago by mila6452.

Try this: Tick the box in Basic settings -> Layout -> I -> Item 8 Use nicescroller

Magic, works I am happy , Thx

I am not so happy ….. I would never found this without you!

Nevertheless its a bug that will be fixed in the next version. Thanx for the report.

Dear Jacob, unfortunately the album does not work on mobile phone.
– when I go to slideshow, an empty frame appear
– when I click on a picture (from the album’s thumbnails) nothing happens

So your above suggestion solved the problem on PC, bbut not solved the problem on mobile devices. ??

Could you suggest another magical settings, pls ?? ?

Thx

You can install this dev version:
https://downloads.www.ads-software.com/plugin/wp-photo-album-plus.8.1.05.002.zip

See instructions on:
https://wppa.nl/docs-by-subject/development-version/

@opajaap I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

It’s never necessary to do that. Here’s why.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the https://pastebin.com/ log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Health Check plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.