Doesn’t show the banner on iOS13/Safari

  • Resolved gisselfeldt

    (@gisselfeldt)


    4 years, 2 months ago

    Hi!

    Great plugin! Have an issue with iOS13 though, where the banner doesn’t show. All the cookies are blocked, and the banner has a div overlay (from what I can tell) that seems to cover 2/3 of the page. So it looks like it renders the placeholder, but not the content.

    All the content behind is visible, but the users can’t click anything other then the header since the banner has a higher z-index.

    Can’t replicate this problem with iOS14.

    The settings for this page is;
    – Do not use Modal, I want a banner
    – Allow visitor to use the site
    – Use content security policy for forms

    Any suggestions on how to solve this one? ??

    EDIT: Only seems to apply to the banner, not the modal.

    • This topic was modified 4 years, 2 months ago by gisselfeldt.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    Last time I checked on an iOS13 it worked just fine. Unfortunately I don’t have an iPhone with IOS13 anymore since I updated, I’ll try to get hold of one and take a look at this.

    Thread Starter gisselfeldt

    (@gisselfeldt)

    @jonkastonka thanks for a quick reply! I’ve tested everything thoroughly on my iOS devices. All iOS14 of course. Seems to load in slowly on the dev-mode of safari on mac, but still shows. On iPhones it doesn’t unfortunately.

    After some more testing I found that it seems to be connected to the “Allow visitor to use the site…”. If they’re not allowed to use it. The banner works. If they are – The contents of the banner is hidden, but has the placeholder-div above the page stopping the user from clicking the content.

    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    Thanks for the clarification, I’ll check it out when I get the opportunity.

    Plugin Author Johan Jonk Stenstr?m

    (@jonkastonka)

    Hi @gisselfeldt! I’ve now found an iPhone with iOS 13 and could replicate the bug. It has now been fixed in the update I just committed (1.55)

    Thread Starter gisselfeldt

    (@gisselfeldt)

    Great work @jonkastonka !

    Will check the update sometime next week!

    Have a great weekend

Viewing 5 replies - 1 through 5 (of 5 total)
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