Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Matthias Günter

    (@mguenter)

    Hey @redrobred !

    Thanks for your review. ??

    The feature to allow more extensions in file upload in WordPress is not scope of the Real Media Library. For this, you should try a plugin like https://www.ads-software.com/plugins/wp-add-mime-types/ which also works great with Real Media Library.

    Perhaps you might reconsider your assessment for this! If you have any further questions regarding the Real Media Library, please feel free to contact me.

    Regards,
    Matthew

    Thread Starter redrobred

    (@redrobred)

    But I don’t understand … the default WP media library already accepts the Webp image file format upload (including drag n drop) … so I don’t understand why your plugin would not?

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi again!

    When I try to upload a webp file without any plugins active, I get the following error message: https://i.imgur.com/ND0Zguv.png

    Can you please share an error message as screenshot? Does the issue persist if you deactivate Real Media Library?

    Thread Starter redrobred

    (@redrobred)

    Hi

    Sorry I’m not sure if we’re misunderstanding each other …

    If I use the default WP media upload/drag-drop … I just drag-drop webp file and boom, it uploadsd and it’s there in the media library. No plugin required, as of initial WP installation

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi again @redrobred !

    Can you please share a short screencast video showing the issue what happens if you activate Real Media Library?

    Thread Starter redrobred

    (@redrobred)

    Hi Matthias

    Sorry I already removed the plugin.

    But as mentioned previosly, … “webp” image formated is already supported by default WP media manager … so again I don’t understand why your plugin doesn’t support the uploading of the Webp file format

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi again @redrobred !

    Now that is really a bit unfair to give a bad rating here and not give us a chance to improve. I’m trying to find the cause of the problem here so that other users of this free plugin don’t run into the same errors.

    As already mentioned with my previous screenshot, WordPress probably does not support the upload of WEBP by default (latest WordPress version): https://i.imgur.com/ND0Zguv.png

    A screenshot or screencast video showing the issue with Real Media Library active and deactivated would be very helpful to us and the community.

    Regards
    Matthew ??

    Thread Starter redrobred

    (@redrobred)

    Hi

    I think I’ve been pretty helpful in responding, but yet you refuse to listen!

    I don’t know what version of WP you using, but “probably doesn’t support it” is clearly a sign that you aren’t sure about WP and you’re wanting me to do the work for you!

    Stop putting the responsibilty on the user! I just loaded a clean WP with default them 20-23, NO plugins active!

    And boom it accept webp! Do you understand? Defualt WP latest accepts Webp!

    So it’s not WP issue and not my issue!

    Good luck!

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi again @redrobred !

    Sorry, I didn’t mean to attack you in my last message, of course. And you are right, I have now created a completely new WordPress sandbox with the latest version via https://wpsandbox.net/ (not tested via my local instance) and there the upload also works with Webp:

    https://watch.screencastify.com/v/UTkHY2CznptE5oiBUtIk

    A screenshot or screencast video showing the issue with Real Media Library active and deactivated would be very helpful ??

    Thread Starter redrobred

    (@redrobred)

    I have no idea why you obcessed in getting a screenshot. Have you now not proven that WP accepts webp?

    Anyway, I gotta move on. Good luck.

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi again @redrobred !

    Yeah, but in your first review you wrote, that WEBP is not supported and afterward you wrote:

    the default WP media library already accepts the Webp image file format upload (including drag n drop) … so I don’t understand why your plugin would not?

    So, the fact that native WordPress supports webp is now approved. But not the second one, why “Real Media Library does not support it”.

    So, on your instance when Real Media Library was active, the upload of webp no longer worked? I would like to know how this has manifested itself (through a screenshot). ??

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Doesn’t support Webp’ is closed to new replies.