doesnt update xml and doesnt create new one

  • Resolved vglo

    (@vglo)


    2 years, 4 months ago

    I use Products Feed Pro to export products to GS and FB. Now it does not update existing xml and does not create new ones, it hangs on the 0% process. I deactivated and activated the plugin, but it is not help, WP is standard, not multisite.
    The problem could not be found and fixed. How can I fix the problem?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Thanks for using our plugin and reaching out to us.

    When your feed doesn’t process or is stuck processing than changes are big this is related to a broken or disabled, please see: https://adtribes.io/help-my-feed-processing-is-stuck/

    Alternatively when there is nothing wrong with your WP-cron there can also be a conflict with a 3th party plugin or our plugin running into server configuration limitations, such as a maximum allowed CPU/memory usage or maximum execution time limit. You should be able to find proof of that happening in your WooCommerce fatal error log of today. This is where you can find those logs: https://woocommerce.com/document/finding-php-error-logs/

    Hope this helps?

    Assuming the issue at hand has been resolved and/or our help is no longer required we will close this topic. Do not hesitate to reach out to us again whenever you need our support.

Viewing 2 replies - 1 through 2 (of 2 total)
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