Doesn’t work

  • I’ve just installed the plugin, set it up, connected my Buffer account, pushed “Post Now” … and indeed a post has been added to my buffer queue… like thiS: “anonyme – 2015-10-19 03:02:25″… and pointing to a feedback page on my blog…
    Weird. The plugin is not clear at all to use… Too bad, I’m gonna uninstall it…

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  • Hey @youeverysecond,

    I am really sorry that you couldn’t figure out how to use our plugin and we appreciate you taking the time to provide us with your feedback.

    However, it would have been greatly appreciated and beneficial for everybody if you’ve actually contacted us to help you out before you’ve decided to leave a one-star review of the plugin that works.

    Correct me if I am wrong, but from what I read from your comment our plugin did work and shared your post.

    The only issue here lies in that you had a problem figuring out the settings.

    Anyway, on the general page here (https://www.ads-software.com/plugins/buffer-my-post/) you can see all the screenshots of the settings, plus we are always here to contact us if you need any help.

    In your comment, you haven’t specified on which blog you’ve tried our plugin, so I can only guess now.

    So, if it is on your site https://youeverysecond.com/ the reason why the post shared looked like “anonyme – 2015-10-19 03:02:25″ is because on the second tab of our plugin’s settings (Format & Hashtags) in the post format box it looks like you’ve chosen the tags {author} (the post author) and {date} (the date of the post). Our plugin just picked up those data from the post that you’ve chosen and shared it to Buffer (like it is developed to do).

    If my guess is correct and this is the website you’ve tried our plugin, I really couldn’t found any “feedback page” on your blog, neither the contact us page, or any kind of place where people can leave their feedback, so I am not sure what you meant with the “feedback page”. In order to help you, I really need more information.

    Hope this helps, but if you have any questions or need any additional help with the plugin’s settings, feel free to shoot us an email anytime to support (at) hypestudio (dot) org, or just open a support ticket here.

    Again, I am sorry you couldn’t figure out how to use our plugin and if you decide to give it another spin I am here to help you out with the settings.

    Kindest regards,

    Tina

    • This reply was modified 7 years, 3 months ago by tinat.
Viewing 1 replies (of 1 total)
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