getting better constantly

Hassan

We are very disappointed to see you left a 1 star review without submitting a support post, as you can see on our support forum: https://www.ads-software.com/support/plugin/point-of-sale-pos-woocommerce/, we are very active in supporting the community and improving the plugin for users. We would have responded to you and provided support.

Could you please share with us the currency you are using for WooCommerce? We’d like to understand why this error occurred for you and provide a fix or future support for customers interested in using the POS in the same currency.

The currency is (Iranian Toman). Don’t worry the review can always be edited. However, it is a fact that your plugin doesn’t work for me!

Thank you for sharing the currency with us. This is very helpful.

Could you please open a support forum post here:
https://www.ads-software.com/support/plugin/point-of-sale-pos-woocommerce/

It would be good to add this currency support issue to the support forum, so other users in the WordPress community can search and monitor the updates for the Iranian Toman currency support in the POS.

Our QA team is going to review the currency support and provide updates on support or follow-up with any questions about reproducing the behavior. We will update the support forum post once you have it created in the forum, so you can track it’s progress. Thank you.

We just wanted to add a quick note to clarify the submit line of the review “Can’t be translated!”.

To confirm. Yes, the POS can be translated starting in version 2.0. ??

As reference, please see this support thread on the topic:
https://www.ads-software.com/support/topic/translation-1128/#post-12803384

We are hoping community members such as yourself will consider helping us add your language translations to the POS, so you can enjoy the POS in your language and other community members that share your language can enjoy as well. Thank you.

This will be the last time we comment on this review by this user. We will consider it closed. You have continually used the review to demand support by changing from a 1 star to a 3 star to now a 1 star again. In addition changing the title which is confusing to all community members using reviews a valuable resource.

You have created multiple support forum posts. All priority posts have been responded to and resolved in timely manner, as reference the post here.

https://www.ads-software.com/support/topic/side-menu-editing/

https://www.ads-software.com/support/topic/currency-error-5/

https://www.ads-software.com/support/topic/translation-1128/

We will continue to respond the best we can to all support post.

We respect your decision to leave any rating on our support and overall product. But we feel other users need to better understand how you’ve decided to use this review process to forcefully request engagement which goes against what we believe are the values of the open source community. These review and behaviors disappoint us as we spend thousands of hours building a product for the community and yourself to enjoy.