Can work – may need to disable Cloudflare DNS proxy

  • missgypsea

    (@missgypsea)


    6 months ago

    I think the Printful team could be a little bit more helpful when trying to help someone troubleshoot or maybe the Printful documentation could be updated to include connection issues that may arise due to Cloudflare DNS proxy.

    Once I tried to connect in a staging environment and it worked I was then able to determine that it was my Cloudflare proxy causing the connection issue.

    • This topic was modified 6 months ago by missgypsea.
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  • Plugin Support Team Printful

    (@teamprintful)

    Hi there!

    Thank you for submitting your review! We would be happy to check further on the issue you mentioned and investigate the situation further. Please send us an email at [email protected] with the details and we’ll look into right away.

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