Hey @josephorr,
Thank you for leaving us a review! It sounds like you are experiencing issues using the free version of the plugin. The plugin and our new solution are currently working and display feeds for our users. One of the limitations of the free version is that it updates once per week due to the changes to the Twitter API. Our support team would be happy to assist you with any issue you are experiencing. You can reach them on the forums here or through our support form.
If you have any other thoughts please let us know as feedback is always appreciated.
Many thanks,
The Smash Balloon Team.