Doesn’t work

  • evanish

    (@evanish)


    2 weeks ago

    I downloaded the plugin, set up my API key and did an import of one edition of our newsletter.

    It pulled in the title and basically nothing else but a bunch of unusable blocks and none of the copy.

    • This topic was modified 2 weeks ago by evanish. Reason: forgot to set star rating
Viewing 1 replies (of 1 total)
  • Plugin Author Saeed Jamali

    (@saeedja)

    Hi @evanish

    Thank you for bringing this issue to our attention. I apologize for the inconvenience you’re experiencing with the content import process. To assist you effectively, could you please provide the following details:

    1. Plugin Version: Which version of the “beehiiv to WordPress” plugin are you currently using? Ensuring you’re on the latest version can help, as updates often include important fixes.
    2. WordPress and PHP Versions: Could you specify the versions of WordPress and PHP your site is running? Compatibility issues can sometimes arise with certain versions.
    3. Error Messages: Are there any error messages displayed during the import process? If so, please share the exact wording or screenshots, as they can provide valuable insights.
    4. Content Details: Is the issue occurring with all newsletters or specific ones? Understanding if this is a consistent problem or isolated to certain content can help pinpoint the cause.
    5. Steps Taken: Could you outline the steps you’ve followed during the import process? This will help us replicate the issue and identify any potential misconfigurations.
    6. Additional Plugins: Are there other plugins active on your site that might interact with content imports? Conflicts between plugins can sometimes lead to unexpected behavior.

    Providing these details will enable us to investigate the issue thoroughly and work towards a solution.

Viewing 1 replies (of 1 total)
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