• Resolved 1017Consulting

    (@1017consulting)


    Followed the (very simple) instructions exactly. Page displays the video thumbnails that I inserted. However, when I click on one of the videos, it just leads me to a different page that does not exist (gives me the 404 error page). WordPress plugin site doesn’t seem to offer any way to fix this, nor does it illustrate what it actually is supposed to look like when a video is clicked (from what I can tell).

    Any help here would be greatly appreciated.

    https://www.ads-software.com/plugins/rio-video-gallery/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter 1017Consulting

    (@1017consulting)

    Figured out that the videos were broken because it takes the Youtube video ID ONLY. Would probably be helpful if this was stated somewhere in the instructions.

    However, this still doesn’t solve my problem with the 404 errors.

    Plugin Author riosisgroup

    (@riosisgroup)

    Hey 1017Consulting,

    First of all thanks for trying our plugin. From your comment we identified the exact problem that is with your WordPress “permalink” structure. Please update it with “/%category%/%postname%/“. If already it in the given structure, just press the “Save Changes” button once more.

    For your second comment, please see the help under video gallery section. It will show you how to embed videos from the provider websites with screenshots.

    Thanks

    Plugin Author riosisgroup

    (@riosisgroup)

    Hello,

    Thanks for your all support and comments. Rio Video gallery is currently undergoing some innovative updations.

    Everyone can suggest your innovative and creative thoughts through our Facebook page.

    Catch us on – here.

    Don’t forget to like us and refer us to your friends about Rio Video Gallery !!!!!

    Will get back to you soon with new stunning updates……….

    Regards,
    RioWeb team

Viewing 3 replies - 1 through 3 (of 3 total)
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