• The SEO editor no longer appears. The only support available is for the Pro version. You can find a post that addresses that the editor no longer appears, but it’s only accessible to those who have purchased the pro version. I used this plugin for a long time, but I switched to another plugin that imported all All in One data and actually has support.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    First of all, we’ve given free support to literally thousands of people over the past decade of making this plugin.
    The AIOSEOP section absolutely appears. If it doesn’t work for you, that’s something specific to your site and could be a plugin conflict, theme conflict, you’ve inadvertently disabled it in the settings, etc.

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    @lynsuzy

    If you’d like us to take a look at resolving this issue for you, you can contact us here: https://semperplugins.com/contact/

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    @lynsuzy Another user reported that this post resolved the same issue for them after updating. Can you check? https://semperplugins.com/missing-all-in-one-seo-pack-2-6-post-and-page-meta/

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    @lynsuzy

    Please go to All in One SEO Pack -> General Settings, and locate the radio button that says either “SEO for Custom Post Types” or “SEO for Content Types”. Is this enabled or disabled?

    Really disappointing that people leave bad reviews without even trying to fix the issues first!
    The plugin is working!

    Yet another user who jumps the gun and leaves a bad review, simply because of a unique error. Instead of working with support, they immediately jump into Reviews and leave a bad review out of frustration, instead of following the generally accepted logic of reporting a bug, receiving a reply, waiting for the bug to be fixed and when it is, taking the fix and testing it. It’s also disingenuous to say that AIOSEO only supports the PRO version. We can see in these forums years of free support for this plugin for the free version. There should be no mistake – AIOSEO has supported its both free and Pro users similarly. It is extremely clear by the responses that they jump on support topics and hastily resolve them. Leaving one-star reviews BEFORE working with the plugin developer is bad form. I would agree only if the developer did not get back to the customer within 24 to 48 hours. Then, I would leave a bad review, because response time is poor. But I’ve seen AIOSEO consistently respond to bug reports and support issues frequently within 24-hours, if not faster. It’s the state of the world today where if someone is frustrated, they simply leave a bad review like that’s the best way to get support. It’s not. Maybe the experience with other plugins forces someone’s hand, but that would be saying that all plugin developers are not good at their support, when that’s not the case.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Doesn’t work anymore’ is closed to new replies.