Doesn’t work for logged out users.

Hi @honeytrek,

Apologies for the delayed reply. Could you please create a support ticket? Our team will prioritize your request and assist you in resolving the issue promptly.

Support: https://softlabbd.com/support

isn’t this a support ticket? lol. and does it really take you guys 2 weeks to reply to people with a support issue?

Hi @honeytrek,

We apologize for any inconvenience you’ve experienced. As a PRO user, we recommend using our dedicated support system for quicker issue resolution. Additionally, we may need some extra information to resolve the issue, which cannot be shared on the WP.org forums due to forum rules and policies.

Thank you for your understanding.

Guys I emailed your team weeks ago. Replied to the email when you took my money….shouldn’t that email deserve a reply back? You might want to check your flow and make sure someone is replying within 24 hours to those emails. Even if it is to say I need to make a ticket. Even that would be good customer service. Off to create a ticket.

Your website won’t let me create an account. keeps throwing a cookie error (not happening on ANY other websites I create accounts on). Can you fix that bug.

https://www.honeytrek.com/images/lOynvew4gi.jpg

@princeahmed i have a staging site live for 20 more hours. PLEASE check your email and login and tell me what the issue is. thanks SO Much!

URGENT: PRINCE. PLEASE PLEASE CHECK YOUR EMAIL. My staging site is live for 5 more hours. Please check it and find the bug in your plugin. Thank you SO much!

Mike